aggressive or abusive customers SIRXECM002 Prepare digital content SIRXMKT002 Use social media to engage customers SIRXCHA001 Facilitate the change process * We can develop additional elective units that are not listed on request (Please contact us for further information)
Core units MEM16006A Organise and communicate information MEM16008A Interact with computing technology MEM23001A Apply advanced mathematical techniques in a manufacturing
Units of competency AHCBIO303 Apply biosecurity measures AHCBIO203 Inspect and clean machinery
negotiate and refine a design brief BSBWHS501 Ensure a safe workplace CPCCOHS1001A Work safely in the construction industry CUADES502 Realise production designs CUARES403 Research history and theory to inform own arts practice Elective Units CUADES501 Design events CUAPPM502 Realise productions BSBADM405 Organise meetings BSBLDR403 Lead team effectiveness BSBLED401 Develop teams and individuals BSBDES401 Generate design solutions BSBDES402 Interpret and respond to a design brief BSBWRT401 Write complex documents * We can develop additional elective units that are not listed on request (Please contact us for further information)
Core units CHCCCS006 Facilitate individual service planning and delivery CHCCOM002 Use communication to build relationships CHCDIV001 Work with diverse people CHCDIV002 Promote Aboriginal and/or Torres Strait Islander cultural safety CHCLEG001 Work legally and ethically CHCMHS007 Work effectively in trauma informed care CHCPRT025 Identify and report children and young people at risk CHCPRT027 Work collaboratively to maintain an environment safe for children and young people CHCPRT029 Work within a practice framework CHCPRT034 Work with children and young people with complex trauma and attachment issues and needs HLTWHS001 Participate in workplace health and safety Elective units CHCPRT033 Provide support to children and youth in out-of-home care CHCCCS009 Facilitate responsible behaviour CHCDFV001 Recognise and respond appropriately to domestic and family violence CHCEDU009 Provide parenting
Learning and Assessment Kit-MSMSS00015 Bioprocessing using fermentation Skill Set New Unit aggressive or abusive customers SIRXECM002Our learner and assessment resources contain everything you need to begin training and assessing your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our learner and assessment resources have been aligned to